Our Services
We handle:
Customer Support.
We'll like to hear from you.
Working hours: Mon – Fri, 9am -5pm
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Notice
Dear Valued Customer,
We hope you are safe, staying healthy and adhering to guidelines set forth for our health and wellbeing.
Our goal is to ensure that we get packages delivered to you in the shortest possible time as is allowed, given all the restrictions put in place for our safety. We will communicate updates as frequently as possible in this regard.
We Urge You All To Ensure All Communication With JD Metro; Enquiries, Payments And Update Requests Are Done Through Our Official Emails :
- support@jdmetro.com - for all correspondence
- JD Metro has no gmail or yahoo accounts for correspondence with clients.
- Please remember all information on transactions are available on your dashboards and all ways of reaching us are available on our website www.jdmetro.com ONLY.
Add-Ons – We are committed to increasing shipment slots to serve you several times a week from our countries of operation.
Your safety and health are our utmost priority. As we employ standards of cleanliness and hygiene in handling your packages, we will take further steps to lessen touchpoints between you and our staff.
We are employing these standards to maintain cleanliness and safety during and beyond COVID-19.
As always, ensure that you check your dashboards regularly for any changes and adhere to all instructions for utmost satisfaction as well as terms and conditions. Insurance is included for all shipments (this is non-negotiable)
As we all adjust to circumstances, it is our hope that we serve you as best as we can, wishing continued good health and success in all endeavours.
Come on in.
Sincerely,
The JD Metro Team
